Developing a productive and long-lasting client-farrier working relationship requires effort and respect from both parties.
If the client can provide a clean and appropriate work space and clean, well-behaved horses to work with, the farrier can do his job to the best of his abilities, which will in turn benefit the client.
The primary goals in developing these requirements were guaranteeing the safety and well-being of the client’s horses, the handler and the farrier and determining what environment would allow the farrier to do the best work possible.
- A covered work area in a barn: There must be coverage from the elements with at least three walls.
- Suitable flooring: A flat area that is at least 8′ x 10′ with concrete flooring or stall mats. Stall mats preferred.
- Appropriate lighting: Light from at least two sources – one on either side of the horse.
- A clean and dry work area: An area free of mud, excessive dirt, excessive clutter or wet spots. Clean and dry also applies to the horse!
- Access to power: A standard 110 volt outlet within 25′ of the work station.
- Access to water: Within a reasonable walking distance.
- A capable chaperone. There must always be someone on site during the appointment. No Exceptions!
- A well-behaved animal that is accustomed to the shoeing process – including hot fitting.
- A dry and well-groomed animal. The animal should be free of mud and dirt on the body and legs and their hooves should be picked out.
Payments must be arranged prior to the shoeing appointment. Payments in cash, checks and credit card must be received by the end of the appointment. All late payments are subject to a late fee. Credit card payments are available through Square at the time of appointment.
Remember that maintaining a regular appointment schedule guarantees the most convenient appointment times for the client. Appointments must be scheduled on weekdays and must begin between the hours of 8am and 4pm.
Weekends are spent attending and leading continuing education events and clinics for fellow farriers. There will be no exceptions in the scheduling cycle. Emergencies will be handled on a case-by-case basis.